Tour Terms & Conditions
To provide you with all-inclusive* touring pricing, NINEAUTO Drive (us, we) have many varied terms & conditions with our suppliers and partners, including but not limited to vehicle rental, transportation (covered vehicle carriers or shipping), ticketed sailing, accommodation, restaurants, and other services and attractions on route.
Our experiences are designed for small groups, with strict vehicle numbers to preserve the customer experience. To manage customer numbers and avoid overbooking, all tour bookings must be made via the website.
- Upon booking a tour you will receive an instant email confirmation and we’ll be in touch to discuss your requirements in finer detail.
- Once confirmed, we’ll issue you with a ‘Tour Deposit Invoice’.
- All payments must be made via Direct Transfer or Pay ID to our account, unless otherwise stated.
- Tour deposits are $1,500 per person for International events, 50% for Interstate events, and 100% for local events.
- All deposits for events to be paid within 7 Days of receipt of invoice to secure your place.
- Spirit of Tasmania pricing may change before your deposit is paid, this may increase the total cost of your trip. Where invoices are not paid in line with payment terms, Spirit of Tasmania pricing may also change, and require tour repricing.
- Please ensure you include your 'Invoice Number' in the 'Transaction Reference' so we can ensure we can reconcile your payment.
- On receipt of your deposit we'll issue a 'Receipt' via email, detailing the date at which you are required to pay the remaining instalment/s of your total tour price, at which time your 'Additional Invoice/s' will be issued.
- All tours must be paid for in full on receipt of a ‘Tour Final Invoice’, and amounts are to be paid within 5 days to finalise your booking. Where final payments are not received within 5 days your booking pricing may change.
- Tour Final Invoices will be issued at least 90 days before departure (or upon making a booking within this time frame).
Insurance Requirements & Driving Behaviour
All participants must ensure their vehicles are insured with valid interstate roadside assistance prior to travel. Travel insurance is also recommended for all Interstate and International participants.
Where applicable, it's solely your responsibility to ensure your vehicle is in roadworthy condition and is well maintained prior to events to avoid an abrupt and unpleasant end to your experience.
There will be no vehicle checks performed by NINEAUTO Drive prior to travel, and the safety of your vehicle is entirely your responsibility. NINEAUTO Porsche Service offer pre-event maintenance and general servicing. Please contact us on (03) 9090 7522 to make a booking for your vehicle if required.
Our experiences are tours of public roads, with enforced speed limits. All participants should consider their on-road behaviour and avoid dangerous or illegal actions to endanger others or themselves.
International Comprehensive Insurance & Roadside Assistance
Where vehicles are supplied for International events, vehicles are rented business to business via group reservations, and paid direct with Foreign Exchange and fees incurred.
All vehicle deposit bonds/security bonds are payable by the driver/s on personal Credit Cards at time of rental, and all damage sustained to your vehicle is solely the responsibility of the driver. Damage sustained to vehicles may result in the forfeit of your security bond as per the standard hire car contract. You may be able to reduce your deposit bond/excess upfront, please enquire with the Rental Company at the time of vehicle collection.
NINEAUTO Drive keep trip pricing as cost effective as possible for customers, and do not supply support vehicles on events to carry luggage, spare wheels or to accommodate customers in the event of an incident and the inability of a customer vehicle to continue on the tour. In the event on an incident on route, it is the responsibility of the individual driver/s to remain with the vehicle to arrange for vehicle repairs, collection or instruction, and major incidents may result in the end of your experience as a driver. All costs incurred associated with incidents are the sole responsibility of the driver/s.
In the event of an unfortunate incident on road, safety is paramount. Once the health and safety of customers has been assured, events must continue for the benefit of all customers. NINEAUTO Drive crew will depart with the remaining group as necessary. At our discretion, we may elect to remain with customers where necessary.
Cancellation Terms - Interstate & International Tours
We understand unforeseen things can occur, and life can sometimes become unpredictable. We have many terms with suppliers and partners that require us to pre-pay bookings and reservations in advance.
Should you wish to cancel a tour , deposits received are non-refundable:
- We pre-pay our suppliers many months in advance to secure pricing advantage and pass this onto our customers.
- We understand things can occur, and can change reservation names upto 24 hours before the service delivered.
- Should customers need to cancel a tour, please ensure you find somebody to take you place, and notify us ASAP.
- We do not charge an administration fee to change reservation names.
- In the event you cannot find somebody to take you place, unfortunately, deposits paid will be forfeited.
In the event that a trip must be postponed last minute due to a significant weather event, natural disaster or key supplier cancellation, such as Spirit of Tasmania, we will navigate suppliers the best we can to limit any costs for our customers and communicate with you as a priority to reschedule trips at times that suit the group. We will also assist with any travel insurance claims as required.
*All-inclusive tour pricing includes sailing, vehicle transportation as agreed and detailed, accommodation & overnight parking, main meals including breakfast, lunch and dinner, but does not include liquid consumption (fuel or alcohol) or any Tolls or Vignettes on route. Customers should expect to pay these costs based on their personal consumption requirements.
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ABN 77 686 503 926
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